Automated Outreach

The Autopilot Engine

When a customer's health score drops below your configured threshold and they've been inactive, our Autopilot Engine kicks into gear.

Instead of sending generic templates, Autopilot uses our AI Customer Success Agent to evaluate the customer's specific situation. The AI drafts a highly personalized retention email based on their name, company, activity, and the required tone you specify.

Key Features:

• Smart Cooldowns: Built-in rate limiting to prevent spamming users.
• Dry Run / Preview Mode: Review the AI's drafted emails in a queue before they are sent.
• Resend Integration: Seamlessly sends emails from your configured sender domains.